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Win19.securedc.com performance issue.

Last post 22 hours, 48 minutes ago by brenda. 6 replies.
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  • Win19.securedc.com performance issue.

     05-08-2008, 1:38 AM

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    Earlier today the server win19.securedc.com started experiencing a performance issue with IIS which started causing some sites to be loading slowly.  We are currently looking into the available options and we will be updating this ticket as more information becomes available.  We thank you for your patience in this matter.
  • Re: Win19.securedc.com performance issue.

     05-08-2008, 10:26 AM

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    At this time the server is rebuilding the drive array which is causing the slow down in site load times.  We are working on rebuilding the array to return the server to optimal performance.  We thank you in your understanding in this matter.
  • Re: Win19.securedc.com performance issue.

     05-08-2008, 4:34 PM

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    Currently the raid rebuild on the server is at 60%.  We are trying to get the rebuild completed ASAP.  We thank you for your patience in this issue. 
  • Re: Win19.securedc.com performance issue.

     05-09-2008, 12:06 PM

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    Hello,  The raid rebuild finished successfully last night.  Though there is still some issues with sites loading slowly on win19.  We are looking into the issue and will have it resolved ASAP. 
  • Re: Win19.securedc.com performance issue.

     05-12-2008, 11:39 AM

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    Our team is continuing to dilligently investigate intermittent issues and also slowness on this server.   These issues will be resolved as soon as possible.  Thank you for your continued patience. 
  • Re: Win19.securedc.com performance issue.

     05-13-2008, 3:58 PM

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    At this time we have made some changes to the server which appears to have increased the performance of the server. If any customer is still experiencing some issues, please submit a ticket with links to view the issue and we can investigate further.  Thank you. 
  • Re: Win19.securedc.com performance issue.

     22 hours, 48 minutes ago

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     At this time intermittent issues with IIS on this server continue, so we have set a migration schedule for it. The migration for win19 is scheduled to begin on Tuesday, May 20th at 7:00 PM EST. We expect the move of the server to new hardware to help with the performance issue mentioned earlier in this forum entry.

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