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24 hours to respond !! My Customer's site was down for at least 24 hours - 4 times I submitted a ticket, 4 TIMES. NO ANSWER! Not even an Acknowledgement of the problem!
(The Survey email you sent doesn't work - so here's my comment, ...)
It's Extremely ...
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I would like to thank you all for the excellent (effective - accurate – fast) support provided.
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