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Zach,
What are you saying! Please read all the posts, ...
a) For 24hrs there was NO RESPONSE from tech support. Unacceptable.b) Even if it is a customer problem, Which It Wasn't, a simple courteous answer is in order to help fix the problem.c) The site came up without customer intervention, ... then I ...
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24 hours to respond !! My Customer's site was down for at least 24 hours - 4 times I submitted a ticket, 4 TIMES. NO ANSWER! Not even an Acknowledgement of the problem!
(The Survey email you sent doesn't work - so here's my comment, ...)
It's Extremely ...
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